| A1 |
Organizational Health Checks: |
| What it is? Provides a snapshot on the current process maturity levels of each function in the firm against established Standards. |
Time Required |
Five to ten Man days, depending upon scope of work. |
Deliverables |
A detailed report on requirements Vs performance and action plans. |
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| A2 |
Independent Audits of Management Systems |
| What it is? Full evaluation of an organizations management system, certified or otherwise to any recognized international standard |
Time Required |
Four Man days, depending upon the scope of work. |
Deliverables |
A comprehensive audit report against the audit objectives. |
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| A3 |
Supplier Quality Assessments |
| What it is? Will check the supplier quality performance against objectives and procedures and identify gaps, if any. |
Time Required |
Two Man days per supplier. |
Deliverables |
A report on current status and action plans. |
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| A4 |
Customer Value Assessment |
| What it is? A program to draw the internal perception of what customer satisfaction is all about and later verify with major customer segments and draw plans for alignment of processes to meet customer requirements & expectations. |
Time Required |
Internal Program 10 hrs. Customer validation, one day per customer. |
Deliverables |
Customer satisfaction index as perceived internally. Action plan /Programs for internal process realignment. |
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| A5 |
Employee Satisfaction Measurement |
| What it is?To know the elements that make employees happy or otherwise and to develop action plan to make the work-place really joyful and more productive. |
Time Required |
Two hours per employee covered. 3 days for data analysis. |
Deliverables |
Employee satisfaction report enabling you to re look at employee policies and continuity during change. |
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| A6 |
Assessment Against Award Criteria |
| What it is? This evaluation will be based on Malcolm Bald ridge Criteria. Other criteria based on requirement. |
Time Required |
Ten to twelve man days. |
Deliverables |
Performance report against scope & criteria selected. |
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| A7 |
Source Verification & Inspection Services |
| What it is? An independent evaluation of suppliers processes before or during procurement. |
Time Required |
One/Two days depending on scope of work for process. Product tests will take extra time. |
Deliverables |
Source verification report as per agreed scope of work. |
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| Note: - Depending upon size, complexity and number of people and locations time will vary for all programs. Estimates of time mentioned are for a single location medium size unit. For quotes please feel free to write us ibisplc@gmail.com |
