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:: ISO 9001 QUALITY MANAGEMENT SYSTEMS ::
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Why ISO 9001?
- This has become very popular and is catching up fast with all organizations.
- Customers expect standard & sometimes make it a pre-condition for doing business with them.
- Competing organizations are already certified or are in the process of certification.
- The internal benefits for an organization are really very impressive and it also lays a foundation stone towards Total Quality Management.
- In essence, any organization, which has a desire to improve, needs this
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What is ISO 9001?
- It is the International Organization for Standardization's (Instituted in 1946 & Headquartered at Geneva) Initiative for Quality Management Systems (QMS).
- It can be thought of an organized work plan that breaks the activities of work into sections, which with proper management support and planning can systematize your processes / operations and bring about improvements and immense benefits
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What does it contain? |
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Method : A method defines the approach to work, removes variance and brings about uniformity. It helps us in moving from person dependency to system dependency.
Measurement : “What cannot be measured cannot be controlled” is a known wisdom. A quality system inherently involves collection of data and its analysis, which will enable in establishing trends which are sign boards for improvement.
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Continual Improvement :
Change is about getting better at what we do every day. Yet we always hear “…but we've always done it this way”, or “don't reinvent the wheel”. It is in this context that continual improvement as a tool for planning/ controlling/ positively reinforcing change on the trends pointed by data analysis that ISO 9001 stresses upon
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What are the benefits? |
- Enhanced customer satisfaction.
- Better operational control and job clarity.
- Better planning, communication and time management.
- Improved productivity and Reduced scrap & rework.
- A sense of pride amongst employees resulting into better teamwork.
- A new discipline for doing work.
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What is the certification process? |
- Understanding requirements of ISO-9000 series.
- Documentation of your work process to fulfill the ISO 9001 requirements.
- Implementation of the new system, internal quality auditing and integrating continuous improvement of products & services, process and systems.
- Selecting an appropriate certifying body and undergoing the Certification process.
- Normally it takes 6 -8 month's time to prepare an organization to reach up to the certification stage.
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What is certification? |
- Certification is an independent third party confirmation that your organization's QMS fulfills the requirements of the ISO 9001 standard.
- The certificate is valid for a 3-year period and includes yearly surveillance audits.
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The Cost could be broken into three categories. |
- Cost of certification,
- Cost of consulting,
- Cost involved in up-gradation of systems.
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